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Frequently asked questions

Straight answers about how Yes Car No Car works, what it costs, and how we stay honest. Still stuck? Email support@yescarnocar.com.

The product
What is Yes Car No Car?

Yes Car No Car turns a VIN into a plain-English verdict on a used vehicle — Good Car or Bad Car — backed by verified service history, documented failure patterns, real repair costs, recall detail, ownership history, and market value. It’s a product of Backed Wisely Inc., and it takes no money from dealers, sellers, or advertisers. Our only job is to tell you, honestly, whether a car is worth buying.

What’s the difference between the free verdict and the paid report?

The free verdict is delivered at the model level — the honest read on that year, make, model, and engine in general. Your first five model checks each week are free. A paid Full VIN Report is specific to one exact vehicle: it draws on verified third-party history for that VIN, current market data, and the details you give us, and it confirms the verdict for that specific car. The paid report also includes a VIN-specific mechanic checklist and five follow-up questions tied to what it found.

I already own my car. What does this do for me?

It tells you what’s coming. A history report describes a past you already lived. The Full VIN Report runs your VIN against the documented failure patterns for your exact model, year, and engine — what tends to go wrong, at what mileage, what it costs, and what to have checked at your next service. Most owners have never been told any of that about the car in their driveway.

My car runs fine and there’s no warning light. Is there any point?

That’s usually the point. Warning lights tell you something has already happened. The expensive repairs are the ones with no symptoms until the day they arrive. Knowing which ones your engine is prone to, and when, is the difference between a scheduled fix and an emergency one.

Can I run a report on more than one car?

Yes. The three-report bundle is $59.99 — three full reports, used on any vehicles, in any order, at any time. Households with more than one car use it to get ahead of all of them.

What do the four verdicts mean?

Every assessment resolves to one of four verdicts:

  • Good Car — the vehicle checks out.
  • Good Car — With Conditions — real strengths, but specific, inspectable conditions to settle before you buy.
  • Good/Bad Car For You — it cuts both ways; the outcome depends heavily on the specific car and how it was used.
  • Bad Car For You — significant documented problems; our read is walk away.

The “for you” on the two tougher calls is deliberate. “Bad Car For You” doesn’t mean the car is junk — it means the costs and headaches it carries are more than most buyers would want to take on. Plenty of people buy one anyway, eyes open: everyone knows a Range Rover is an expensive way to live, and people still love owning them. The verdict just makes sure that’s a choice you’re making on purpose, not a surprise you’re walking into — it’s our honest opinion for most buyers, generally, not a factual claim about any one car.

How accurate is it, and where does your data come from?

Vehicle history, title, recall, and market information come from established third-party data providers and public databases, combined with documented, model-specific failure patterns. No data source is perfect — records can be incomplete or out of date, and an absence of records doesn’t guarantee a clean history — so every verdict is our informed opinion based on the best data available at the time, not a guarantee. For any specific car, we always recommend an in-person inspection by a qualified mechanic before you buy.


Using it
Do I have to scan the VIN, or can I type it in?

Either works. Scanning reads the VIN barcode, and the barcode on the sticker inside the driver’s-side door jamb is the most reliable one to scan — the etched VIN visible through the windshield usually isn’t a scannable barcode. If a scan won’t catch, just type the 17-character VIN in by hand. Both give you the same verdict and the same report.

Is this a substitute for a mechanic’s inspection?

No — and we’ll never pretend otherwise. We can’t see, drive, or physically examine any specific car. A Yes Car No Car report tells you what to expect and exactly what to check; a qualified mechanic’s pre-purchase inspection confirms the condition of the actual vehicle in front of you. Use them together. If a seller won’t allow an independent inspection, that’s usually a reason to walk away.


Pricing
How much does it cost?

The model-level verdict is free. A Full VIN Report on one exact car is $24.99. A three-report bundle is $59.99 — three reports, $15 off.

Is the app free to download?

Yes. Yes Car No Car is free to download on iPhone. The model-level verdict is free; the Full VIN Report is an in-app purchase — $24.99 for one car, or $59.99 for a three-report bundle.

Can I get a refund?

Yes, in the cases that matter. If a report ever fails to generate, you’re never charged — the credit is automatically restored so you can try again. If a report comes through but is materially defective, email support@yescarnocar.com within 7 days and we’ll fix it or refund it. Because each report is made to order against paid data, we don’t refund a completed report simply because it found less history than you’d hoped or you disagreed with the verdict. The full details are in our Refund Policy.


Independence & privacy
How are you independent, and how do you make money?

We make money one way: people paying for reports. We take no money from dealers, sellers, manufacturers, lenders, or advertisers, and no third party can pay to change a verdict. That’s the whole point — we’re the one voice in the deal that isn’t paid to sell you the car.

Is my data safe?

We collect as little as possible — your email, the vehicles you look up, and a record that you paid — and we don’t sell it. We sign you in with a one-time email code instead of a password, and you can delete your account and personal data from inside the app at any time. The full details are in our Privacy Policy.


Launch & availability
Is it available yet?

Yes — Yes Car No Car is available now on iPhone in the United States. Download it free from the App Store. iPad and Android (on Google Play) are coming soon, along with a Spanish version and a Canadian version in English and French.

Where is it available?

Yes Car No Car is built for the United States, using U.S. vehicle history, recall, and market data. If you use it from outside the U.S., your information is processed in the U.S. as described in our Privacy Policy.

How do I get it?

Download Yes Car No Car free from the App Store on iPhone. iPad, Android, a Spanish version, and a Canadian version (English and French) are coming soon.

I signed up on the waitlist — what now?

Thank you for being here early. Everyone who joined the waitlist will receive an email within the next few days with instructions on how to get started. In the meantime, you can download the app from the App Store.